Benchmarking: Utilities Contact Center

Utilities Contact Center Benchmarking Association

Utilities Contact Center Benchmarking Association (UCCBA) is an association of contact center professionals in the utility industry committed to comparing operating performance and identifying the best business practices for their contact center.

Utilities Contact Center Benchmarking Association (UCCBA) is an association of contact center professionals in the utility industry committed to comparing operating performance and identifying the best business practices in their contact center.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.